Terms and Conditions

Effective Date: June 2, 2025

Welcome to Kashmiri Handicrafts Bazaar. By accessing or using our website (www.kashmirhandcraftbazaar.com), you agree to be bound by the following Terms and Conditions. Please read them carefully before placing any orders or using our services.

1. General

This website is operated by Kashmiri Handicrafts Bazaar, based in Srinagar, Jammu & Kashmir. These Terms apply to all users of the site, including browsers, customers, and merchants. By using the site, you accept and agree to these Terms in full.

2. Products and Handmade Nature

All our products are handmade by skilled artisans in Kashmir. Due to their handcrafted nature:

  • Minor variations in color, texture, or design may occur.

  • Product images are for representation; actual pieces may slightly differ.

  • We ensure quality and authenticity in every piece shipped.

3. Pricing and Payment

  • All prices are listed in Indian Rupees (INR) and include applicable taxes.

  • Prices are subject to change without prior notice.

  • We accept secure online payments via trusted third-party gateways.

  • We do not store your card or payment information on our servers.

4. Orders and Fulfillment

  • Once an order is placed, you will receive a confirmation email.

  • Processing and shipping may take additional time during festivals or weather disruptions.

  • We reserve the right to cancel or refuse any order at our discretion (with full refund, if applicable).

5. Shipping and Delivery

  • We ship across India via reliable courier partners.

  • Delivery timelines are estimated and may vary based on location or unforeseen conditions.

  • You will receive a tracking ID once your product is dispatched.

6. Return, Exchange & Refunds

As our products are handcrafted:

  • Returns or exchanges are accepted only in case of damaged or incorrect items, reported within 48 hours of delivery.

  • We do not offer refunds for minor imperfections or change of mind.

  • For eligible returns, refunds will be processed to the original payment method.

Please refer to our Return Policy for more details.

7. Intellectual Property

All content on this website—including product designs, images, text, logos, and branding—is the exclusive property of Kashmiri Handicrafts Bazaar and is protected under applicable copyright and trademark laws. Unauthorized use or reproduction is strictly prohibited.

8. User Conduct

When using our site, you agree not to:

  • Post or transmit false, misleading, or offensive information

  • Use the site for fraudulent or unlawful activity

  • Disrupt the website’s functionality or violate any applicable law

9. Limitation of Liability

Kashmiri Handicrafts Bazaar is not liable for:

  • Any indirect, incidental, or consequential damages arising from product use

  • Delays in delivery due to third-party courier services

  • Technical glitches, site downtime, or data loss

10. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India, with exclusive jurisdiction of the courts of Srinagar, Jammu & Kashmir.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date.

12. Contact Us

For any questions regarding these Terms, please contact:

Email: support@kashmirhandcraftbazaar.com
Address: Srinagar, Jammu & Kashmir, India